Privacy Policy

1. About this Policy

This Privacy Policy describes how Partnerswell Pty Ltd (ABN 83 674 615 135) (“Partnerswell”, “we”, “us” or “our”), trading as Deal Ready Group, collects, holds, uses and discloses personal information in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (“APPs”) contained in Schedule 1 of the Privacy Act.

By using our website at dealreadygroup.com.au, our platform, or any of our services (collectively, the “Services”), you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.

If you do not agree with this Privacy Policy, please do not use our Services.

2. Who We Are

Partnerswell Pty Ltd is an Australian company that operates the Deal Ready Group platform, a deal-ready data room platform for off-market business acquisitions in Australia. We facilitate connections between business vendors, acquirers, and referral partners.

3. What Personal Information We Collect

We collect personal information that is reasonably necessary for us to provide our Services. The types of personal information we may collect include:

• Identity information: full name, date of birth, and government-issued identification details where required for verification purposes.
• Contact information: email address, phone number, business address, and mailing address.
• Business information: business name, ABN/ACN, industry, business financials, and details about a business being listed or sought for acquisition.
• Account credentials: username and encrypted password for your Deal Ready Group account.
• Professional information: role, employer, professional qualifications, and referral partner details.
• Financial information: billing details, payment method information (processed securely via third-party payment providers), and transaction history.
• Communications: messages sent through our platform, enquiries, and correspondence with our team.
• Usage data: information about how you interact with our website and platform, including pages visited, features used, and time spent.
• Technical data: IP address, browser type and version, device type, operating system, and referral URLs.

Where possible, we will allow you to interact with us anonymously or using a pseudonym, unless this is impractical (for example, where we are required to verify your identity to provide our Services or to comply with legal obligations).

4. How We Collect Personal Information

We collect personal information in the following ways:

• Directly from you: when you register for an account, complete a form, submit an enquiry, use our platform, communicate with us by phone, email or through our website, or otherwise provide information to us voluntarily.
• Automatically: when you visit our website or use our platform, we may automatically collect certain technical and usage data through cookies, web beacons, and similar tracking technologies.
• From third parties: we may receive personal information from referral partners, brokers, or advisors who introduce you to our Services, or from identity verification and credit check providers where applicable.
• Publicly available sources: we may collect information that is publicly available, for example from ASIC registers, business directories, or professional networking platforms, to verify business information or identities.

We will only collect personal information by lawful and fair means, and will not collect information that is excessive or irrelevant to our purposes.

5. Why We Collect Personal Information

We collect personal information for the following primary purposes:

• To create and manage your Deal Ready Group account and provide you with access to our platform and Services.
• To verify your identity and the details of any business listed or sought on our platform.
• To facilitate connections between vendors, acquirers, and referral partners.
• To process payments and manage billing.
• To communicate with you about your account, transactions, and enquiries.
• To send you service-related notifications and updates.
• To improve and develop our Services, website, and platform features.
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• To detect, investigate, and prevent fraud, unauthorised access, and other illegal activities.
• To enforce our Terms of Service and other agreements.
• For any other purpose for which you have provided your consent.

6. Use and Disclosure of Personal Information

We will only use or disclose your personal information for the purposes for which it was collected, or for a secondary purpose that you would reasonably expect, or where you have provided your consent.

We may disclose your personal information to the following categories of third parties:

• Platform counterparties: other registered users of our platform (e.g., acquirers receiving vendor information, or vendors receiving acquirer details) as part of a facilitated transaction, subject to confidentiality agreements.
• Service providers: third-party companies that assist us in operating our business, including cloud hosting providers, payment processors, email delivery services, analytics platforms, and customer support tools. These parties are contractually bound to protect your information.
• Professional advisors: lawyers, accountants, auditors, and insurers who require access in the course of providing professional services to us.
• Identity and credit verification providers: where required to verify your identity or business details.
• Regulatory and law enforcement bodies: where required or authorised by law, including in response to a court order, subpoena, or regulatory request.
• Successors: in the event of a merger, acquisition, restructure, or sale of our business or assets, your information may be disclosed to the acquiring entity, subject to equivalent privacy protections.

We will not sell, rent, or trade your personal information to third parties for their own marketing purposes.

7. Direct Marketing

We may use your personal information to send you marketing communications about our Services, new features, industry news, and promotional offers, where you have consented to receiving such communications or where we are otherwise permitted to do so under applicable law.

You may opt out of receiving marketing communications from us at any time by:

• Clicking the “unsubscribe” link in any marketing email we send you; or
• Contacting us directly at the details set out in Section 14 below.

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications that are necessary for the operation of your account.

8. Disclosure Overseas

Some of the third-party service providers we use may be located overseas, or may store or process data on servers located outside Australia. Countries in which these providers may operate include the United States of America and other countries where cloud infrastructure is located.

Before disclosing personal information to an overseas recipient, we will take reasonable steps to ensure that the recipient does not breach the APPs in relation to that information. Where we disclose your information to overseas recipients, we do so on the basis that:

• the recipient is subject to a law or binding scheme that is at least substantially similar to the APPs and there are mechanisms to enforce that protection; or
• you have consented to the disclosure after being informed that APP 8.1 will not apply; or
• we have taken reasonable contractual steps to protect your information.

By using our Services, you acknowledge that your personal information may be transferred to and processed in countries outside Australia.

9. Security of Personal Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and from unauthorised access, modification or disclosure. Our security measures include:

• AES-256 encryption for data at rest and TLS encryption for data in transit.
• Access controls and authentication requirements, including role-based access to sensitive platform data.
• Regular security reviews and vulnerability assessments.
• Confidentiality agreements with staff and contractors who access personal information.
• Audit logs and monitoring of access to sensitive information.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

If we become aware of a data breach that is likely to result in serious harm to any individuals whose personal information is involved, we will notify the affected individuals and the Office of the Australian Information Commissioner (“OAIC”) in accordance with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act.

10. Cookies and Tracking Technologies

Our website and platform use cookies and similar tracking technologies to enhance your user experience, analyse usage, and support our marketing activities. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: required for the operation of our website and platform, including authentication and session management.
• Analytics cookies: help us understand how visitors interact with our website, which pages are visited, and where traffic originates.
• Preference cookies: remember your settings and preferences to improve your experience.
• Marketing cookies: used to track visitors across websites to enable us to display relevant advertisements.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and platform. By continuing to use our Services, you consent to our use of cookies as described in this Policy.

11. Access and Correction

Under the APPs, you have the right to access the personal information we hold about you and to request that we correct any inaccurate, out-of-date, incomplete, irrelevant, or misleading information.

To request access to or correction of your personal information, please contact us using the details in Section 14. We will respond to your request within a reasonable time and, in most cases, within 30 days.

We may charge a reasonable fee to cover the cost of providing access to your personal information. We will inform you of any applicable fee before processing your request.

In certain circumstances, we may be permitted to deny access to or decline to correct your personal information (for example, where access would pose a serious threat to the life or health of another person, or where the information relates to legal proceedings). If we deny your request, we will provide you with written reasons.

12. Complaints

If you believe we have breached the APPs or this Privacy Policy, or if you have concerns about how we have handled your personal information, we encourage you to contact us in the first instance using the details in Section 14. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, or if you do not wish to contact us first, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

13. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will post the updated Privacy Policy on our website with a revised “Last updated” date.

We encourage you to review this Privacy Policy periodically. Where changes are material, we will endeavour to notify you by email or by a prominent notice on our platform. Your continued use of our Services after any changes have been posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal information, please contact us at:

We will acknowledge your contact within 5 business days and endeavour to resolve your enquiry within 30 days.